Shiny Characters № 3: Hand & Eye Letterpress

Hand & Eye Letterpress occupies one of the arches under a Victorian railway viaduct in Pinchin Street, London, just a few blocks east of the gleaming City of London. A cobbled road runs between the viaduct and the brick-built council flats opposite. With the London skyline hidden by trees and buildings, you could just as easily be in Newcastle or Nottingham, but despite its unremarkable surroundings, Hand & Eye is that rarest of things: a working, commercial letterpress printing shop. I arrived on a mild October day last year to find Nick Gill, H&E’s resident Monotype operator, sitting outside with a cup of tea. He pointed me inside to find proprietor Phil Abel, with whom I had an appointment. I was there to learn about the press’s most unusual — and, by some measures, most important — device.

Handing me a mug of tea (in a Pantone mug, naturally. I’m afraid the colour code eludes me), Phil led the way between cases of metal and wood type, bales of paper, and presses of various vintage and type. Right at the back of the shop, looking for all the world like a prop from Doctor Who, was the object of my visit: the press’s computer-driven Monotype caster. Above the familiar ironwork of the caster, an assemblage of transparent air tubes, electronically-driven valves and an exposed circuit board hung from a chain disappearing into the suspended ceiling. Accompanied by the occasional rumble of a DLR train passing on the more modern viaduct just behind the premises, Phil talked me through the system and how it worked.

Hand & Eye's computer-driven Monotype caster, as installed by Bill Welliver. (Image: author's own, with permission of Hand & Eye.)
Hand & Eye’s computer-driven Monotype caster, as installed by Bill Welliver. (Image: author’s own, with permission of Hand & Eye.)

First, though, a quick recap of what a standard Monotype system is and what it does. These bipartite cast-iron contraptions were first designed and manufactured in the late nineteenth century; somewhat incredibly, now, as then, they represent the state of the art in hot metal typesetting.1 Driven by compressed air and electricity (and, in some cases, noxious coal gas2), Monotypes and machines like them automated the tedious process of type composition* — that is, the laborious, character-by-character arrangement of words, spaces, sentences and paragraphs to form a printed page.3 Monotype divided the composer’s work into two parts: text entry via a clacking, air-driven keyboard that spat out punched paper tape, and casting of that text with a separate, floor-standing caster unit that converted the letters, characters and spaces encoded upon the punched tape into gleaming lead type.

As Phil explained, there are a number of problems with this approach. Monotype casters are complex, finicky devices, and keyboards barely less so. And though it’s possible to correct keying mistakes by patching the paper tape emitted by the keyboard, it is time-consuming and — that word again — finicky to do so. When Hand & Eye had the opportunity to buy a Monotype caster, then, Phil opted to forgo a traditional Monotype keyboard in favour of a computer-driven system that could control the caster directly. Shackled to a mechanical keyboard, a Monotype caster is a decidedly obsolescent beast, but hooked up to a computer it becomes a speedy, flexible, hot metal typesetting device — and one without any real rivals.

Though there are a number of computer-based solutions available, Phil chose the system offered by one Bill Welliver, a dyed-in-the-wool Monotype enthusiast (a Monomaniac, perhaps?) from Pennsylvania. (I later interviewed Bill in person, and it was a fascinating conversation; for now, though, suffice it to say that Bill told me he earns no money from his Monotype installations — everything he does is charged at cost price — and he keeps up his invaluable hobby purely for enjoyment’s sake. Bill’s enthusiasm, and that of others like him, is key to maintaining the relevance of Monotype casters.)

Using Bill’s system, as Phil demonstrated, text is marked up using HTML-style tags to select <b>bold type</b>, <i>italic type</i>, <sc>small caps</sc>, and so on. Other, more esoteric features are available: the pump that supplies molten type metal can be turned off or on at will, justification settings can be adjusted on the fly, and more: all of the tricks or workarounds developed over the decades by Monotype keyboardists (and some new ones besides) are available at the press of a key.5 Once a document has been marked up, it is possible to generate a PDF preview of it: Bill has not only worked out how to drive a caster from a computer, he has built a complete software simulation of the caster itself. This is no mean feat.

When the document is ready, it is sent to the caster via the cybernetic cluster of electronics, valves, and tubes wired up to the caster’s tape reader. Casters are themselves remarkably computer-like in operation: where a CPU processes instructions with each tick of an internal clock (albeit one that ticks billions of times per second), so a Monotype caster is driven by the revolutions of a central shaft, with 2-3 revolutions required to select, cast and eject a single character. The computer control system monitors the speed of this shaft via a magnetic sensor and uses this to moderate its blasts of air, simulating the advance of a paper tape through the reader with each revolution of the drive shaft.

Conceptually, it’s a simple system. In practice, Bill told me later, it has been anything but simple to make it work. Nick, the Monotype’s keeper at Hand & Eye, confirmed that the system is occasionally temperamental, though he makes the point that casters themselves are temperamental at the best of times. Nevertheless, this ungainly hybrid device is integral to Hand & Eye’s operations: without Bill Welliver’s computer interface, Phil told me, there would be no business case for running the caster. Nick, who I interviewed as he melted spent type over a gas burner and poured it into ingot moulds for reuse, was more forthright: “Without it, we couldn’t stay in business.”


Many thanks to Phil Abel and Nick Gill at Hand & Eye Letterpress for answering my questions and for humouring me in my ignorance of Monotype casters and keyboards. Also, I must thank Bill Welliver for meeting me at the British Library for a chat. If I ever manage to wrestle my schedule back into order, I may even get round to writing up that chat here!

1.
Barlow, Geoff, and Simon Eccles. “Single-Character Composition – Monotype”. In Typesetting and Composition, 38-40. Blueprint, 1992.

 

2.
“Annual Report. 22 (1914 - 1915)”. State of Illinois, n.d.

 

3.
Speckter, Martin K. “The Neglected Tool”. In Disquisition on the Composing Stick, 1-24. New York: Typophiles, 1971.

 

4.
McIntosh, Harry. “Personal Interview”. Keith Houston, April 11, 2012.

 

5.
Welliver, H. William. “Monotype Computer Interface”. electronic.alchemy.

 

*
Read more about my own adventure in type composition here
I interviewed Harry McIntosh, the creator of another such system, back in mid-2012.4 
Bill told me that he has a new, optical sensor in the works to replace the problematic magnetic one. 

Miscellany № 39: smart quotes for smart people

As you know, the American edition of Shady Characters was published on September 24th — which is, of course, National Punctuation Day. In honour of this auspicious event (National Punctuation Day that is, not the book’s publication), Jason Santa Maria, the polymath founder of Editorially and A Book Apart, launched a simple website to promote Smart Quotes for Smart People. As Jason succinctly explains:

"Don't be dumb." “You’re smart!” […] “Smart quotes,” the correct quotation marks and apostrophes, are curly or sloped. "Dumb quotes," or straight quotes, are a vestigial constraint from typewriters when using one key for two different marks helped save space on a keyboard.

Jason’s site provides a helpful primer on quotation marks and, er, primes and where they should be used, along with a guide as to how to input them. And he rightly points the finger at the typewriter as the villain behind the rise of the dumb quote; as we’ve explored here before, the “Great Typewriter Squeeze” marked the beginning of the end for more than a few previously healthy typographic marks. Take a look!


In other news, James Mosley at Typefoundry casts a sceptical eye over the history of the @, or ‘commercial at’. Shady Characters has, of course, discussed this mark before, but James’s article goes into much greater detail; though he doesn’t explicitly say so, it appears that the ‘@’ symbol started life as a simple abbreviation for any word beginning with the letter a before assuming its more mercantile aspect. James’s post is well worth a read, as is his blog in general.


Lastly, Shady Characters the book has attracted a few more reviews: Jonathon Owen reviewed it for his blog, Arrant Pedantry; Marcus Berkmann did the honours for The Spectator, and Jon Day wrote about it for The Daily Telegraph.

Also with regard to the book, Penguin’s young adult book site Spinebreakers is putting together a Q&A with yours truly. If any of Shady Characters’ younger readers would like to find out more about me or about the book, send your questions to Spinebreakers and I’ll do my best to answer.

Thanks for reading!

A reader asks: what does this say?

Image courtesy of Paul H. Tanimura.
Image courtesy of Paul H. Tanimura.

A few weeks back, reader Paul Tanimura left a comment asking for help in identifying the symbols shown in this image. It’s a piece of embroidered brocade fabric that has been used to wrap a document describing a Japanese family tree, and though it bears (to my eyes at least) some distinctly manga-esque animal figures the family claims that it hasn’t been touched since the last entry was made in 1782. Paul writes:

This is […] an inquiry to solicit the wisdom of [Shady Characters] readers for deciphering the ‘shady characters’ woven into a golden brocade, believed to be produced in the 17th century China by a Christian missionary and subsequently exported to Japan before Christianity was forbidden. […] There are two character strings, each composed of four characters, possibly in reference to Jesus and Mary.

There’s much more detail at Paul’s website, including his own speculations on the two rows of text:

The top row starts with the letter M and followed by a mirror-image B. The third letter looks like Greek lambda or A without the horizontal bar. The fourth letter appears to be an ampersand made of a lower-case e and t, current letter &. If the third letter is A, the letters A and M combined could mean Auspice Maria, a familiar combination in the Catholic Church for the Virgin Mary. The mirror-image B may be another ampersand with upper-case E and T. Then the first line could be deciphered as M ET A et [and so on], perhaps meaning ‘as well as Virgin Mary’.

The second line looks very strange, but the first letter which looks like a spring might be a deformed ω(omega) scribed by somebody unfamiliar with Greek script. Then the third letter which looks like a mirror-image C could be α(alpha), implying a reference to the Book of Revelation. The second letter is enigmatic but appears to be a letter I with a banner with two dots, maybe symbolic of the sun and the moon. The fourth letter looks a straight forward E. Then the middle line could be deciphered as Iα(alpha) Eω(omega) [and so on]. IE are the first two letters of the Latin spelling IESUS for Jesus. Thus the whole line could mean the Holy Name of Jesus.

It isn’t punctuation-related, I grant you, but it is an interesting problem. The letter-like characters are unfamiliar to me, but have any Shady Characters readers come across anything like this before? Leave your thoughts and insights in the comments below!

Announcing The Book: a new book and a new website

Now that Shady Characters has been published, I can reveal what I’ve been working on for the past few months. The Book: A Cover to Cover Exploration of the Most Powerful Object of Our Time will be published in late 2015 by W. W. Norton, and I’m delighted to say that the esteemed Brendan Curry will assume editing duties once again.

What is The Book about? A few months ago, as we wrestled with the proposal for the new book, Laurie Abkemeier sent me this quotation from the New York Times, and it sums up precisely what I want to address:

When I read a physical book, I remember the text and the book—its shape, jacket, heft and typography. When I read an e-book, I remember the text alone. The bookness of the book simply disappears, or rather it never really existed.

Books, for the most part, become famous — or infamous — for their content. Whether banned and burned or feted and cherished, we remember those books that speak most eloquently or most vehemently to us, that stir up our emotions or impart new knowledge.

But what about the fabric of the book itself? The paper, ink, thread, glue, and board from which the average book is made tell just as rich a story as the words on its pages. Ancient Egyptian papyrus, famed as a material for both bookrolls and boat-building (the Nile’s crocodiles did not like the taste), gave way to parchment sheets that early Christians bound into compact, concealable books, all the better to hide them from prying Roman eyes. William Blake’s unique copperplate etching method, revealed to him in a vision of his dead brother, was just one more step in the journey from illuminated manuscripts to the peerless engravings in John James Audubon’s Birds of America.

From papyrus scrolls to dime novels, and on the eve of what many have proclaimed as the end of the printed book as we know it, The Book will explore the long and surprising history of this most important of information technologies.


To complement The Book, I’ve also been working on a new website. Rest assured that ShadyCharacters.co.uk will be carrying on as usual; KeithHouston.co.uk, the new site, will be to The Book as ShadyCharacters.co.uk is to Shady Characters, and I hope that readers of both sites will feel equally at home in either.

Please don’t hesitate to get in touch if you have any questions!

Miscellany № 38: the alternate history of the telephone keypad

Publication and its attendant excitements have taken up much of the past month, and I have a stack of punctuation-related matters to catch up with. Without further ado, let’s get on with the show!


Readers of Shady Characters (whether in book or blog form) will recall that the octothorpe (#) came by its rather esoteric name courtesy of the creation, in the 1950s, of the push-button telephone keypad. The engineers of Bell Labs had designed a 4 x 4 grid of buttons where each row and column was assigned a unique audible frequency; when pressed, a button produced a tone composed of the frequencies corresponding to its location on the grid. Early production handsets had only ten buttons — the digits 0–9, arranged in the familiar inverse-calculator layout — while later versions added ‘*’ and ‘#’ buttons to yield a neat 3 x 4 grid. (Military and other speciality handsets used all four columns.) The story, as told by two separate Bell Labs employees, goes that there was no unambiguous name for the ‘#’ and so, for the purposes of training and documentation, it was necessary to invent one: “octothorpe” was the result, and its place on the soon-to-be ubiquitous telephone keypad assured its survival into the future.

Upon watching a recent video on the subject, however, I found myself drawn back to the design of the keypad itself. As I discovered when first researching this topic, its grid-like arrangement was no accident. Early investigations found that call routing equipment was easily confused by human voices, and so composite tones of two or more frequencies were required. Pairs were found to be sufficient, though they worked best when each pair comprised frequencies chosen from mutually exclusive high- and low frequency groups. In the resulting grid layout, rows got the low tones and columns the highs.1

With that in mind, then, take a look at this rogues’ gallery:

Proposed telephone keypad layouts, as described by R. L. Deininger in Human Factors Engineering Studies of the Design and Use of Pushbutton Telephone Sets.
Proposed telephone keypad layouts, as described by R. L. Deininger in Human Factors Engineering Studies of the Design and Use of Pushbutton Telephone Sets.

These are the seventeen candidate keypads that Bell considered in the years leading up to the unveiling of their new Touch-Tone handsets. Taken from a 1960 paper named Human Factors Engineering Studies of the Design and Use of Pushbutton Telephone Sets, written by one R. L. Deininger, these layouts were tested for speed, accuracy and preference by test cohorts composed of randomly selected Bell Labs employees.2

Five layouts were chosen as being especially promising in terms of speed, accuracy, and preference among the test cohorts: IV-A (“three-by-three plus one”); II-A (two horizontal rows); IV-B (two vertical columns); VI-C (“telephone”), and I-C (“speedometer”). Of these, the grid-like “three-by-three plus one” layout was selected for further study by dint of possessing “certain engineering advantages”; though Deininger does not spell it out, those advantages must surely have boiled down to simplicity with which its buttons could be made to actuate the oscillators that generated their characteristic tones.

What I find intriguing about all this is that the ‘*’ and ‘#’, the auxiliary keys that we now take for granted on our telephone keypads, are utterly absent from this otherwise comprehensive experiment. Where would they have ended up if, say, the “speedometer” or “telephone” layout had been selected? Would the number keys now be found orbiting the “little star” of the asterisk, held in place by the gravity of the pound sign? Or would they have been relegated to the bottom of the telephone like an especially terse, cryptic footnote?

For more on this story, head over to the Numberphile YouTube channel for their illuminating video on Bell Labs’ work on telephone keypad layouts. As a bonus, listen out for a particularly entertaining anecdote about how the head of their Human Factors department settled on the minimum acceptable length of telephone cords. It’s well worth watching!


In other (and slightly belated) news, last month Peter Robinson wrote an opinion piece for The Guardian on the interrobang, describing it as “the ultimate symbol to express excitement and outrage in our shockaholic era.” I’m reminded of Remington Rand’s description of the mark as they prepared to make it available on their typewriters back in 1968:

[…] Interrobang is already receiving favorable comments from typographers who are said to commend it for its ability to express the incredibility of modern life.3

If the “incredibility” of our “shockaholic” era continues to increase apace, soon there will be no punctuation capable of expressing it. Joking aside (or not), Robinson does come up with the best use of the interrobang since the WSJ’s “Who forgot to put gas in the car‽”,4 writing: “Elsewhere, ‘I Can’t Believe It’s Not Butter!’ could rebrand as, simply, ‘Butter‽’ ”

In a happy coincidence, Conrad Altmann, a long-time friend of this blog, has posted a stylish new interrobang T-shirt for your consideration on Cotton Bureau. If you’d like to help Conrad see his shirt printed, head over there to reserve one for yourself.

Thanks for reading!

1.
Schenker, L. “Pushbutton Calling With a Two-Group Voice Frequency Code”. The Bell System Technical Journal, January 1960, 235-255.

 

2.
Deininger, R. L. “Human Factors Engineering Studies of the Design and Use of Pushbutton Telephone Sets”. Bell System Technical Journal 39, no. 4 (July 29, 1960): 995-1012. https://doi.org/10.1002/j.1538-7305.1960.tb04447.x.

 

3.
Kerney, John E. “Interrobang Is Newest Mark Of Punctuation”. Univac News.

 

4.
Wall Street Journal. “The Missing Symbol.”